FOOTPRINT & SCALE
average agency size
BENEFITS OF TRUE INDEPENDENCE
Having more than one option for your clients is certainly a benefit but more importantly we believe that the real power is in the choice for yourself. Working with several carrier partners will allow you to grow the type of agency that you want rather than the one a captive company tells you to grow. The world becomes your oyster when you go independent.
Starting a new agency can be very time consuming but eventually your efforts will pay off if the business is self-sustaining. Picture yourself working the amount of time that you want rather than the amount of time that’s required of you. More time to share with your family and loved ones while doing the things you want to do is the reward of independence.
Whatever you choose to build can be passed down as your legacy. How do you want to be remembered and what impact do you want your agency to make when you’re done?
Building what you want also gives you the control to build the lifestyle that you want for yourself and your family. Nobody can hold you back from reaching your goals.
Nobody wants to feel like they are captive to someone else’s control. Going independent gives you the freedom you deserve as a business owner.
5 STAR GOOGLE RATING
Former Farmers Agent
The team is always available to step in and assist whenever asked. If you're looking for a true partner that will help you grow your business, this would be an awesome company to partner with.
Former AAA Agent
Amazing personalized service. Everyone on the team truly cares about the brand image and future of the company.
Former Farmers Agent
I have been very pleased with the decision to go this route and my business has grown tremendously! I said a few years ago that I would never be a scratch agent, but here I am and I’m so happy!
We work with each agent to make sure they get appointed with the carriers they need to be successful. Appointments are provided through a sub-code that gives you binding authority and a direct relationship with the carrier.
Training & Development
We train you on the operating systems, appetites of the carriers and their websites. Additional development is offered for agents that desire to learn complex commercial, life insurance and financial services. This development is performed through one-on-one training while the member is writing business and earning money.
More volume as a group means higher commissions for both of us.
Data & Analytics
Every member receives the Agency Dashboard (Power BI) to help them understand the details about the overall health of their agency. We empower our members with the data that can help them manage their business to perform at its highest potential.
We download the policy from Ivans for you. We then upload it into the client management system so that it’s there when you need to service your clients.
Commissions are paid to Pacific Crest Services by the carriers. We reconcile them by accounting for any chargebacks, MVR or CLUE report fees that your agency accrued during the pay period. Commissions are paid on the 5th and the 20th of each month.
Carriers want agents to maintain a compliant book of business. We regularly audit member books and notify them of any potential threats that could harm their carrier relationship or become a future Errors & Omission claim. We are looking out for your best interest.
Get access to a full lineup of products and carriers
HawkSoft - Client Management System
There are several client management systems on the market today. We have chosen HawkSoft because of its capabilities to organize and track information efficiently while keeping costs economical for our agents. HawkSoft is hosted on a virtual server and all data is accessible 24/7 to both the agent and Pacific Crest Services.
EZLynx - Comparative Rating Software
One of the largest learning curves for agents is the process of quoting while comparing several carriers. EZlynx simplifies the task of quoting and comparing rates by collecting the data from each carrier and compiling it into one centralized location. After the agent has chosen a quote, it is easy to bridge to the carrier website where the policy can then be bound. EZLynx is one of the most commonly used rating software platforms in the country and they work with almost all Personal Lines carriers.
Microsoft Power BI - Agency Dashboard
Pacific Crest Services is proud to boast a proprietary business intelligence tool, the Agency Dashboard. This Dashboard provides our agents real time data on their agency and producers. Our agents have the ability to access their entire book of business at the click of a button, in one frame of view. Having this capability allows agents to focus on the health of their agency from anywhere at anytime without running reports through the Client Management System or going to each carrier site for their specific data. Production, retention, loss ratio, opportunities and Income reports can help an agent determine where to focus their time, energy and resources on a daily basis.
Initial Investment - $2,500
Monthly Systems Cost - $350
HawkSoft (Client Management System)
EZLynx (Comparative Rating Software)
Microsoft Power BI (Agency Dashboard)
Google (Email Business Solution)
80% / $0 - $2,000,000 (Premium)
85% / $2,000,000 - $3,000,000 (Premium)
90% / $3,000,000 + (Premium)
Profit Sharing Splits
0% / $0 - $100,000 (Premium Per Carrier)
50% / $100,000 - $200,000 (Premium Per Carrier)
60% / $200,000 - $400,000 (Premium Per Carrier)
70% / $400,000 + (Premium Per Carrier)
Profit sharing is calculated annually and paid out during the first quarter of the following year it was earned.
COST AND COMPENSATION STRUCTURE
Members own their book of business and have complete control of their destiny.
Timeline to Receive Carrier Appointments
Members usually start to receive their first carrier appointments by the end of the first or second week after contracting. This timeline can depend heavily on the member’s availability during the on-boarding process and how quickly carriers are to respond to applications. Some things are out of our control; however, you can rest assured our staff is working diligently to expedite your appointments.
Members are paid in the same manner as the carrier pays Pacific Crest Services. Most P&C commissions are paid in whole. Members can expect to be paid their commissions on the 5th and the 20th of each month and the amount of time they can expect to wait is 30-45 days from the date the policy goes into effect.
$4.50 Payroll fee per payroll period
MVR & CLUE report fees are reconciled against any commissions owed to members
Pacific Crest Services charges $150 per licensed staff member per month. This cost is associated to the seats the staff member will need in HawkSoft and EZlynx. These systems will not allow agents to share logins.
Pacific Crest Services is licensed in 34 states. We encourage agents to write in multiple states if they are properly licensed to do so.
A HEALTHY AGENCY EXAMPLE
P&C Book Mix
Members are encouraged to write a strong amount of commercial lines. The complex nature of the product makes it less of a commodity than personal lines and clients are less rate sensitive.
Commercial risks often carry higher premiums than personal lines and can pay higher commissions. Agencies with at least 30% or more commercial mix have a far better bottom line.
Life Insurance & Benefits Products
Building a well-rounded agency is very important and the more complex the product lines are the better the retention of your clients will be.
Pacific Crest Services offers a variety of ancillary products and carriers to their members and encourages agents to offer these products to their clients as much as possible and aim for at least 20% cross sold or more.
The compensation on these products can be very high and can make a very large impact to the strength of your bottom line.
A healthy agency should grow at least $500K per year for the first 3 to 5 years. This model of growth will create a stable income stream while generating enough profitable premium to sustain a healthy relationship with your carrier partners. The right mix of business and choosing the right clients to write should prevent a high rate of attrition.
The following carriers could have requirements that must be met in order to qualify and maintain the appointment. Please discuss the details with your Pacific Crest Services representative.
Travelers Personal Lines
Travelers Commercial Lines
Nationwide Personal Lines
Nationwide Commercial Lines
Chubb Personal Lines
Chubb Commercial Lines
Dairyland / Viking
Great American Ins
Berkshire Hathaway Guard
Berkshire Hathaway Homestate
Attune Builders & Tradesman
Edison Ins Co
California Fair Plan
American Traditions Ins Co
Universal Property & Casualty
United Property & Casualty
Florida Family Ins
Global Marine Ins
North Carolina Fair Plan
Farmers P&C Ins Co
The Surety Place
Washington Fair Plan
Med James Inc
Sea Horse Underwriters
State Compensation Ins Fund
Pacific Star Ins
RIC/CA State Fund
Monarch National Ins Co
Idaho State Ins Fund
Cabrillo Coastal / Safe Harbor
Lexon Ins Co
Fidelity & Guaranty Ins Co
Main Street America Group
Homeowners of America
Southern Fidelity Ins
Progressive County Mutual
Anchor Ins California
Prime Property & Casualty Ins
Texas Fair Plan
Universal North America
Universal Cypress Ins Group
Vault Reciprocal Exchange
Diamond Ins Group
S. Philips Surety & Ins Services
CCI Surety Inc
The Bond Exchange
Century Surety Co
Evanston Ins Co
Burns & Wilcox
Hull & Co
Ryan Turner Specialty
Texas Security General
Nationwide Brokerage Solutions
Johnson & Johnson
McClelland & Hine
Irvin B Green & Associates
Peachtree Special Risk Brokers LLC
American Risk Management
K & K Insurance
Texas Specialty Underwriters
SIS Ins Services
GIG Ins Group
Big Sky Underwriters
Frank Winston Crum
Velocity Risk Underwriters
CRC Ins Services
Griffin Underwriting Services
Delta General Agency
National Risk Solutions
Apogee Ins Group
AMS Professional Liability
Gateway Specialty Ins
USG Ins Services Inc
Brown & Brown
Shield Commercial Ins Services
St. James Ins Group